Privacy Policy

Last Updated: September 27, 2026

Digital Resource Lab respects your privacy.

This Privacy Notice explains how we collect, use, store, disclose and protect personal information when you visit our website, purchase our products, subscribe to communications, contact us or otherwise interact with Digital Resource Lab.


1. Who We Are

Legal Name: Nikki
Trading Name: Digital Resource Lab
Country: India
Email: support@digitalresourcelab.com
Website: https://digitalresourcelab.com

For privacy questions or requests, contact us at:

support@digitalresourcelab.com


2. Information We Collect

Depending on how you interact with us, we may collect:

Contact information

  • Name
  • Email address
  • Phone number, where provided
  • Country or region

Purchase information

  • Products purchased
  • Transaction information
  • Order identifiers
  • Purchase date
  • Refund information
  • Customer support history

Website information

We may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic information
  • Website interaction information
  • Cookie and analytics information

Communication information

If you contact us, we may retain:

  • Your messages
  • Attachments you provide
  • Support history
  • Information necessary to resolve your request

3. How We Use Personal Information

We may use personal information to:

  • Process and administer purchases
  • Deliver digital products
  • Provide customer support
  • Respond to questions
  • Maintain customer accounts
  • Prevent fraud and abuse
  • Maintain website security
  • Improve our products
  • Analyze website performance
  • Send transactional communications
  • Send marketing communications where legally permitted
  • Manage refunds and disputes
  • Maintain business and accounting records
  • Comply with legal obligations
  • Enforce our agreements

4. Legal Bases for Processing

Where privacy laws such as the GDPR or UK GDPR apply, we may rely on different legal bases depending on the processing activity.

These may include:

Contract

Processing necessary to provide a product or service you purchased.

Legal obligation

Processing necessary to comply with accounting, tax, regulatory or legal requirements.

Legitimate interests

Processing necessary for activities such as:

  • Website security
  • Fraud prevention
  • Business administration
  • Product improvement
  • Customer support
  • Reasonable direct marketing where permitted

Consent

Where applicable, we may rely on your consent for:

  • Marketing communications
  • Certain cookies
  • Optional data processing

You may withdraw consent where processing is based on consent.


5. Marketing Communications

If you subscribe to our marketing communications, we may send information about:

  • New products
  • Product updates
  • Offers
  • Promotions
  • Educational content
  • Related Digital Resource Lab products

You can unsubscribe from marketing emails using the unsubscribe link contained in the email.

Transactional communications, such as purchase confirmations and important account or product-access messages, may still be sent where necessary.


6. Cookies and Analytics

Our website may use cookies and similar technologies.

These may be used for:

  • Website functionality
  • Security
  • Analytics
  • Performance measurement
  • Advertising
  • Conversion tracking
  • Personalization

Depending on your location and applicable law, certain non-essential cookies may require consent.

You may be able to control cookies through your browser or our cookie consent mechanism.


7. Third-Party Service Providers

We may use trusted third-party providers to operate our business.

These may include:

  • Paddle for checkout, payment processing, Merchant of Record services and transaction administration
  • Klaviyo for email marketing provider
  • Google Analytics or similar analytics providers
  • Meta and advertising platforms
  • WordPress and hosting providers
  • n8n or automation services
  • Cloud storage and file delivery providers
  • Customer support tools
  • Security and fraud prevention providers

These providers may process personal information on our behalf or independently where legally permitted.


8. International Data Transfers

Because Digital Resource Lab operates internationally and uses international technology providers, your information may be processed in countries outside your country of residence.

Where applicable law requires safeguards for international transfers, we will seek to use appropriate mechanisms.


9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including:

  • Providing products and services
  • Customer support
  • Legal compliance
  • Accounting and tax requirements
  • Fraud prevention
  • Dispute resolution
  • Enforcing agreements

Retention periods may vary depending on the type of information and applicable legal requirements.


10. Data Security

We take reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.


11. Your Privacy Rights

Depending on your country and applicable law, you may have rights including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Requesting deletion
  • Requesting restriction of processing
  • Objecting to certain processing
  • Requesting data portability
  • Withdrawing consent
  • Complaining to a privacy regulator
  • Requesting information about international transfers

The exact rights available to you depend on the applicable law.


12. California Residents

Depending on whether and how California privacy law applies to Digital Resource Lab, California residents may have privacy rights under the California Consumer Privacy Act, as amended.

These may include rights concerning:

  • Knowing what personal information is collected
  • Accessing personal information
  • Correcting certain information
  • Deleting certain information
  • Opting out of certain forms of sale or sharing where applicable
  • Limiting certain uses of sensitive personal information where applicable
  • Non-discrimination for exercising applicable rights

The CCPA also contains notice-at-collection requirements for businesses to provide information about categories of personal information collected and purposes of collection.

If applicable, requests may be submitted to:

support@digitalresourcelab.com

We may need to verify your identity before processing certain requests.


13. Canada

Where applicable, Digital Resource Lab will handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies.

PIPEDA establishes requirements for private-sector organizations handling personal information in commercial activities, while certain provinces have substantially similar privacy laws that may apply instead in particular circumstances.


14. Australia

Where applicable, Digital Resource Lab will comply with applicable Australian privacy requirements, including the Privacy Act 1988 and Australian Privacy Principles where they apply to our activities.

The Australian Privacy Principles address matters including transparency, collection, use and disclosure, direct marketing, security, access, correction and cross-border disclosure.

Where applicable, our privacy practices will address cross-border disclosures in accordance with Australian requirements.


15. India

Digital Resource Lab operates from India and will comply with applicable Indian laws concerning privacy, electronic transactions, consumer protection and data processing.

Depending on the applicable commencement and requirements at the relevant time, this may include the Digital Personal Data Protection Act, 2023 and associated rules and regulations, as well as other applicable Indian legislation.


16. Children’s Privacy

Our products and website are intended for adults and general consumers and are not intentionally directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided personal information to us, contact us at support@digitalresourcelab.com.


17. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of third-party websites.

You should review the privacy policies of those websites before providing them with personal information.


18. Changes to This Privacy Notice

We may update this Privacy Notice from time to time.

The latest version will always be published on this page with the updated date.

Where required by law, we will provide additional notice or obtain consent for material changes.


19. Contact Us

For privacy questions, data requests or complaints:

Digital Resource Lab
Legal Name: Nikki
Email: support@digitalresourcelab.com
Website: https://digitalresourcelab.com
Country: India

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